PUT v1/Shops/{shopId}/MessageConversations/{messageConversationId}

Updates an MessageConversation

Request Information

URI Parameters

Name	Description	Type	Additional information
shopId	Id of shop	integer	Required.
messageConversationId	Id of MessageConversation	integer	Required.

Body Parameters

The updated MessageConversation

MessageConversationChanges

Name	Description	Type	Additional information
ExternalKey	Gets or sets the ExternalKey.	string	Max length: 255
CustomerEmail	Gets or sets the CustomerEmail.	string	Max length: 50
CustomerPhone	Gets or sets the CustomerPhone.	string	Max length: 50
UserAgent	Gets or sets the UserAgent.	string	Max length: 255
HostName	Gets or sets the HostName.	string	Max length: 50
PathName	Gets or sets the PathName.	string	Max length: 50
Platform	Gets or sets the Platform.	string	Max length: 50
Url	Gets or sets the Url.	string	Max length: 2147483647
Realm	Gets or sets the Realm.	string	Max length: 50
Note	Gets or sets the Note.	string	Max length: 2147483647
Id	Gets or sets the identifier.	integer	Required
CreationDate	Gets or sets the CreationDate.	date	None.
LastActivityDate	Gets or sets the LastActivityDate.	date	None.
FinishedDate	Gets or sets the FinishedDate.	date	None.
CustomerId	Gets or sets the CustomerId.	integer	None.
CustomerName	Gets or sets the CustomerName.	string	Max length: 50
Rating	Gets or sets the Rating.	integer	None.
ConversationType	Gets or sets the ConversationType.	string	Max length: 50
OrderId	Gets or sets the OrderId.	integer	None.
OrderCode	Gets or sets the OrderCode.	string	None.
TicketId	Gets or sets the TicketId.	integer	None.
TicketCode	Gets or sets the TicketCode.	integer	None.
ShopId	Gets or sets the shop identifier.	integer	Required
EmployeeId	Gets or sets the employee identifier.	integer	None.
PlatformKindEnumValue	Gets or sets the PlatformKindEnumValue.	PlatformKindEnum	Required
ChannelId	Gets or sets the ChannelId.	string	Max length: 255

Request Formats

application/json, text/json

Sample:

{
  "ExternalKey": "sample string 1",
  "CustomerEmail": "sample string 2",
  "CustomerPhone": "sample string 3",
  "UserAgent": "sample string 4",
  "HostName": "sample string 5",
  "PathName": "sample string 6",
  "Platform": "sample string 7",
  "Url": "sample string 8",
  "Realm": "sample string 9",
  "Note": "sample string 10",
  "Id": 11,
  "CreationDate": "2026-01-11T16:13:16.7386644+01:00",
  "LastActivityDate": "2026-01-11T16:13:16.7386644+01:00",
  "FinishedDate": "2026-01-11T16:13:16.7386644+01:00",
  "CustomerId": 1,
  "CustomerName": "sample string 13",
  "Rating": 1,
  "ConversationType": "sample string 14",
  "OrderId": 1,
  "OrderCode": "sample string 15",
  "TicketId": 1,
  "TicketCode": 1,
  "ShopId": 16,
  "EmployeeId": 1,
  "PlatformKindEnumValue": 0,
  "ChannelId": "sample string 17"
}

application/xml, text/xml

Sample:

<MessageConversationChanges xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <Id>11</Id>
  <CreationDate>2026-01-11T16:13:16.7386644+01:00</CreationDate>
  <LastActivityDate>2026-01-11T16:13:16.7386644+01:00</LastActivityDate>
  <FinishedDate>2026-01-11T16:13:16.7386644+01:00</FinishedDate>
  <CustomerId>1</CustomerId>
  <CustomerName>sample string 13</CustomerName>
  <Rating>1</Rating>
  <ConversationType>sample string 14</ConversationType>
  <OrderId>1</OrderId>
  <OrderCode>sample string 15</OrderCode>
  <TicketId>1</TicketId>
  <TicketCode>1</TicketCode>
  <ShopId>16</ShopId>
  <EmployeeId>1</EmployeeId>
  <PlatformKindEnumValue>FlowAi</PlatformKindEnumValue>
  <ChannelId>sample string 17</ChannelId>
  <ExternalKey>sample string 1</ExternalKey>
  <CustomerEmail>sample string 2</CustomerEmail>
  <CustomerPhone>sample string 3</CustomerPhone>
  <UserAgent>sample string 4</UserAgent>
  <HostName>sample string 5</HostName>
  <PathName>sample string 6</PathName>
  <Platform>sample string 7</Platform>
  <Url>sample string 8</Url>
  <Realm>sample string 9</Realm>
  <Note>sample string 10</Note>
</MessageConversationChanges>

Response Information

Resource Description

Updated MessageConversation

MessageConversation

Name	Description	Type	Additional information
ExternalKey	Gets or sets the ExternalKey.	string	Max length: 255
CustomerEmail	Gets or sets the CustomerEmail.	string	Max length: 50
CustomerPhone	Gets or sets the CustomerPhone.	string	Max length: 50
UserAgent	Gets or sets the UserAgent.	string	Max length: 255
HostName	Gets or sets the HostName.	string	Max length: 50
PathName	Gets or sets the PathName.	string	Max length: 50
Platform	Gets or sets the Platform.	string	Max length: 50
Url	Gets or sets the Url.	string	Max length: 2147483647
Realm	Gets or sets the Realm.	string	Max length: 50
Note	Gets or sets the Note.	string	Max length: 2147483647
Id	Gets or sets the identifier.	integer	Required
CreationDate	Gets or sets the CreationDate.	date	None.
LastActivityDate	Gets or sets the LastActivityDate.	date	None.
FinishedDate	Gets or sets the FinishedDate.	date	None.
CustomerId	Gets or sets the CustomerId.	integer	None.
CustomerName	Gets or sets the CustomerName.	string	Max length: 50
Rating	Gets or sets the Rating.	integer	None.
ConversationType	Gets or sets the ConversationType.	string	Max length: 50
OrderId	Gets or sets the OrderId.	integer	None.
OrderCode	Gets or sets the OrderCode.	string	None.
TicketId	Gets or sets the TicketId.	integer	None.
TicketCode	Gets or sets the TicketCode.	integer	None.
ShopId	Gets or sets the shop identifier.	integer	Required
EmployeeId	Gets or sets the employee identifier.	integer	None.
PlatformKindEnumValue	Gets or sets the PlatformKindEnumValue.	PlatformKindEnum	Required
ChannelId	Gets or sets the ChannelId.	string	Max length: 255

Response Formats

application/json, text/json

Sample:

{
  "ExternalKey": "sample string 1",
  "CustomerEmail": "sample string 2",
  "CustomerPhone": "sample string 3",
  "UserAgent": "sample string 4",
  "HostName": "sample string 5",
  "PathName": "sample string 6",
  "Platform": "sample string 7",
  "Url": "sample string 8",
  "Realm": "sample string 9",
  "Note": "sample string 10",
  "Id": 11,
  "CreationDate": "2026-01-11T16:13:16.754306+01:00",
  "LastActivityDate": "2026-01-11T16:13:16.754306+01:00",
  "FinishedDate": "2026-01-11T16:13:16.754306+01:00",
  "CustomerId": 1,
  "CustomerName": "sample string 13",
  "Rating": 1,
  "ConversationType": "sample string 14",
  "OrderId": 1,
  "OrderCode": "sample string 15",
  "TicketId": 1,
  "TicketCode": 1,
  "ShopId": 16,
  "EmployeeId": 1,
  "PlatformKindEnumValue": 0,
  "ChannelId": "sample string 17"
}

application/xml, text/xml

Sample:

<MessageConversation xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <Id>11</Id>
  <CreationDate>2026-01-11T16:13:16.754306+01:00</CreationDate>
  <LastActivityDate>2026-01-11T16:13:16.754306+01:00</LastActivityDate>
  <FinishedDate>2026-01-11T16:13:16.754306+01:00</FinishedDate>
  <CustomerId>1</CustomerId>
  <CustomerName>sample string 13</CustomerName>
  <Rating>1</Rating>
  <ConversationType>sample string 14</ConversationType>
  <OrderId>1</OrderId>
  <OrderCode>sample string 15</OrderCode>
  <TicketId>1</TicketId>
  <TicketCode>1</TicketCode>
  <ShopId>16</ShopId>
  <EmployeeId>1</EmployeeId>
  <PlatformKindEnumValue>FlowAi</PlatformKindEnumValue>
  <ChannelId>sample string 17</ChannelId>
  <ExternalKey>sample string 1</ExternalKey>
  <CustomerEmail>sample string 2</CustomerEmail>
  <CustomerPhone>sample string 3</CustomerPhone>
  <UserAgent>sample string 4</UserAgent>
  <HostName>sample string 5</HostName>
  <PathName>sample string 6</PathName>
  <Platform>sample string 7</Platform>
  <Url>sample string 8</Url>
  <Realm>sample string 9</Realm>
  <Note>sample string 10</Note>
</MessageConversation>